Trust & safety
Report abuse.
Sendora hosts short links and per-tenant subdomains on behalf of our customers. If one is being used for phishing, malware, spam, or other abuse, tell us and we'll act fast.
How to report
Email abuse@sendoracloud.com with as much detail as you can. We acknowledge every report within one business day and prioritise active phishing and malware for immediate takedown.
Please include:
- The full URL(s) — e.g.
https://go.sendoracloud.com/abc123orhttps://<handle>.sendoracloud.app/…. - What the content is doing (phishing target, malware sample, spam campaign, trademark/IP infringement).
- Any evidence — screenshots, email headers, timestamps.
What we do
- Triage: active phishing / malware is disabled on sight, typically within hours of a verified report.
- Takedown: offending links and subdomains are suspended; the responsible customer account is notified and may be terminated for repeat or egregious abuse.
- Escalation: we cooperate with hosting providers, registrars, and browser safe-browsing programs as needed.
- Follow-up: we close the loop with the reporter on the action taken.
Abuse & phishing
Malicious links or subdomains: abuse@sendoracloud.com.
Security vulnerabilities
Found a vulnerability? See our security policy or email security@sendoracloud.com.
Copyright / DMCA
Infringement notices: abuse@sendoracloud.com with the statutory DMCA elements.
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