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Privacy Policy

This policy describes how Sendora collects, uses, and protects personal information. Last updated 2026-04-18.

What we collect

Account information (name, email, billing) and the data customers send us via our APIs and SDKs.

Product telemetry necessary to operate the service: request logs, error traces, and audit events.

How we use it

To provide, maintain, and improve Sendora.

To send service announcements and responses to support requests.

To comply with legal obligations.

Your rights

Access, correction, deletion, portability. Email privacy@sendoracloud.com and we will respond within 30 days.

Data residency

Customer data is stored in the region selected at sign-up (US or EU). We do not move data across regions without explicit consent.