Each module replaces a point tool. Together they replace your stack.

Identity that's already wired to your product — not a black-box you bolt CRM plugins onto.

Drop-in chat bundle + ticket form bundle. AI replies cite your KB articles. One script tag.

CSV import for profiles / events / contacts + on-demand export of 4 entity types to CSV or JSON. Honest about not being Hightouch.

Write once. Render as public help page (`/help/<org>`), AI chatbot RAG context, in-app `kb.search()`. Honest about the gaps.

Slack + webhook routing for platform events — define rules, get pinged when they fire. Same taxonomy as the rest of Sendora.

GDPR / CCPA / DPF compliance enforced at the platform layer — flip one toggle, every marketing email checks consent at dispatch.

Ticket inbox + portal + inbound email pipeline + SLAs + canned replies + saved views — same tenant as your customer data + audiences + KB.

One signed subscription to the whole platform's event taxonomy — Stripe / Svix delivery posture, zero per-event bill.

Funnels + retention + paths + breakdowns + Saved Insights — events that ALSO trigger workflows + mint audiences. No reverse-ETL.

Install + deferred-install ingest with iOS canonical fingerprint match. Stats by campaign + source. Honest about not being AppsFlyer yet.

The single user_id every other module reads from — one source of truth, real-time, no reverse-ETL.

One query box across Customers + Tickets + KB articles + Events — case-insensitive substring match, zero sync code.

BYOD email with real Resend Domains verification + content scanner + probation + recipient-dedup + Wave 1a consent gate. Same SDK as Push + SMS.

Banner + modal + slideout + tooltip surfaces with audience targeting + impression tracking. Server-side content, no app-store re-submit.

APNs + FCM + Web Push + Live Activities + Geofences + Critical Alerts + per-org frequency caps + quiet hours + sticky-by-user A/B — one SDK, three transports.

Twilio BYOP SMS with CTIA STOP-keyword handling + recipient-dedup + `sms.*` events. Honest about what's not built yet.

6-question-type surveys with audience targeting + `survey.completed` event. Build detractor flows manually via Automation + Webhooks.

Event-triggered journeys with 8 step types — Email / Push / SMS / Webhook / Update Profile / Wait / Branch / AI — over the same event taxonomy every other module already emits.

Branch / Firebase Dynamic Links replacement where every click is already wired to Attribution, Analytics, and Workflows.

Audience-targeted feature flags with percentage rollouts + kill-switch toggle + evaluation log. Honest about not being LaunchDarkly statistical engine.

Bundled platform infra — Sendora-side delivery health, API usage, anomaly alerts, audit log. Every paid plan, no Datadog bill.

Bundled platform infra — typed SDKs, scoped keys, webhook debugger, live event inspector, OpenAPI. Every paid plan, no add-on tier.