Sendora for B2B SaaS
Replace Auth0 + Mixpanel + LaunchDarkly + Intercom + Customer.io + Zendesk with one tenant.
B2B SaaS lives on identity (SSO + SCIM + audit log), product analytics (funnels + retention + cohort LTV), feature flags + experiments, lifecycle messaging, and a tiered support tool. Stitching that stack costs $500-$2000/mo per team and 3 months of integration work. Sendora bundles the whole thing on one user_id, one event stream, one bill — with audience-routed SLAs, custom JWT claims for usage signaling, and per-tier kill-switches built in.
Modules teams in B2B SaaS actually use
AuthenticationCustomersAnalyticsExperimentsEmailIn-App MessagesAutomationSupportKnowledge BasePrivacyWebhooks
Stack you'd otherwise buy
- Auth0 (SSO + SCIM + MFA)$240+
- Mixpanel / Amplitude (analytics)$300+
- LaunchDarkly (flags + experiments)$80+
- Customer.io (lifecycle messaging)$150+
- Intercom (support + KB + chat + Fin AI)$200+/seat
- OneTrust (consent + DSAR)Enterprise quoted
- Hightouch / Census (reverse-ETL)$300+
Stack minimum$1,270+/mo
Example flows
1
Enterprise signup → SCIM provisioning → first-90-day journey
- 1.IdP-provisioned user lands via SCIM with `seat_count`, `plan_tier` traits
- 2.Audience auto-includes them in `enterprise + new_signup_30d`
- 3.Automation enrolls them in onboarding journey (welcome email → product tour via In-App Messages → CSAT at 30d)
- 4.Tickets they open auto-route to 1h SLA via audience-based Support routing
2
Feature-flag rollout with experiment readout
- 1.Sendora Experiments flag rolls out to `paid + active_30d` audience at 10%
- 2.Analytics auto-cohorts feature usage by variant
- 3.Statistical readout determines winner
- 4.Winning variant promotes; losing variant kill-switched with audit log
3
Detractor save-attempt loop
- 1.Quarterly NPS survey via Surveys module
- 2.`nps_score <= 6` flips Customer trait → Workflow trigger
- 3.Slack alert to CS + automated personalized email + ticket auto-created
- 4.Renewal retention measured against control via Analytics cohort
Top tools B2B SaaS teams switch from
Replace your B2B SaaS stack. Not your weekend.
Free plan covers real product use, no credit card. Migration guides for every major vendor. Launch-partner program for hand-picked teams.