Customer story · B2B SaaS — usage-based pricing
Drafted: B2B SaaS
Drafted placeholder for a B2B SaaS launch partner. Real partner TBD.
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Drafted, no partner yet
Target
8+ modules at GA
TBD
Public metrics
The challenge
B2B SaaS with tiered SLAs, usage-based pricing, enterprise SSO + SCIM, deep product analytics, and a help center. Typically 6+ vendor contracts and 3+ months of integration work.
The approach
Sendora Authentication (SSO + SCIM + customJWTclaims for usage signaling), Experiments for tiered feature rollouts, Audience-routed Support SLAs (Enterprise → 1h, Free → 24h), Knowledge Base feeding AI chatbot.
The outcome
Drafted scenario — not a live partner yet. Public-facing scaffolding so the URL slot exists when the right launch partner signs.
Replace your stack. Like Drafted: B2B SaaS did.
Free plan covers real product use, no credit card. Start with one module — KB, Auth, Push, whichever you'd swap first.