Sendora for D2C ecommerce
Replace Klaviyo + Branch + Yotpo + Zendesk with one tenant — without locking to Shopify.
D2C brands stitch Klaviyo (Email/SMS) + Branch (deep links + attribution) + Yotpo / Stamped (reviews + NPS) + Zendesk / Gorgias (support) + a CDP. Lots of bills, lots of reverse-ETL between them. Sendora bundles Email + SMS + Push + Surveys + Deep Links + Attribution + Support + KB + Privacy on one user_id — works on any commerce platform, not just Shopify. Cart abandonment fires off real analytics events; post-purchase NPS lands on the Customer profile; detractors auto-enroll in save-attempt workflows; ROAS reports against real LTV.
Modules teams in D2C Commerce actually use
CustomersEmailSMSPushSurveysDeep LinksAttributionAutomationSupportKnowledge BasePrivacy
Stack you'd otherwise buy
- Klaviyo (Email + SMS marketing)$150+
- Branch (deep links + attribution)$120+
- Yotpo / Stamped (reviews + NPS)$100+
- Gorgias / Zendesk (support)$60+/seat
- OneSignal (push)$99+
- Segment (CDP)$120+
- Heap / Mixpanel (analytics)$300+
Stack minimum$949+/mo
Example flows
1
Cart abandonment → multi-channel recovery
- 1.`cart.abandoned` event fires from your storefront (web SDK or webhook bridge)
- 2.Audience `abandoned_cart_24h + email_consent` populates real-time
- 3.Automation fires Email at 1h → wait → Push at 24h → wait → SMS at 72h
- 4.Each channel deep-links back to the cart via Sendora Links; conversion attributes back to the campaign
2
Post-purchase NPS → save-attempt or referral
- 1.Post-purchase Survey fires 14d after delivery via Email
- 2.NPS score becomes Customer trait
- 3.`nps_score >= 9` triggers referral-ask Workflow with a Sendora deep link
- 4.`nps_score <= 6` triggers ticket auto-creation + Slack alert + personalised email
3
Paid acquisition with closed-loop ROAS
- 1.Paid campaign deep link minted via Sendora Links (UTM + campaign metadata)
- 2.Install attributed via Sendora Attribution (Play Install Referrer + iOS fingerprint match)
- 3.Cohort LTV measured against real Analytics events
- 4.ROAS reported per channel without warehouse round-trip
Top tools D2C Commerce teams switch from
Replace your D2C Commerce stack. Not your weekend.
Free plan covers real product use, no credit card. Migration guides for every major vendor. Launch-partner program for hand-picked teams.