Skip to content
Sendora Cloud
Create account
Understand · Search

One query box across Customers + Tickets + KB articles + Events — case-insensitive substring match, zero sync code.

Algolia is unmatched on typo tolerance + synonyms + ranking-tuning depth — and is a separate vendor you sync each corpus into. Sendora Search federates across the 4 indexes your tenant already holds — `profiles`, `support_tickets`, `kb_articles`, `events` — with one query, no sync code, no second bill. Implementation is honest: Postgres `ILIKE '%query%'` matching, type-filter facets, no ranking tuning, no typo tolerance, no synonyms. The win is platform federation + zero-sync, not feature parity with Algolia. If you need best-in-class ranking, keep Algolia for that corpus. If you need "find a customer / ticket / KB article fast" from one box, this is the right shape.

Coming soon. Search is built and running internally, but not yet generally available while we roll modules out in batches. Start free today with the available modules — we'll enable Search on your account as it ships.

Get started freeRead the docs

Features

  • Federates 4 indexes in one query — profiles (email + name), support_tickets (subject), kb_articles (title), events (event type). Routes live in apps/backend/src/modules/search/routes.ts:3 if you want to read the code.
  • Type filter — multi-select to narrow to one or more of the 4 indexes via ?types=profiles,tickets,....
  • Case-insensitive substring matching — Postgres ILIKE '%term%' per column. No typo tolerance, no fuzzy match, no synonyms — be explicit with the query string.
  • Zero sync code — corpus is the same tenant the rest of Sendora operates on. New row inserted by any module → immediately searchable. No webhook sync, no Algolia push, no eventual consistency window.
  • Per-type result cap — limit param caps total + 20-per-type internal cap to keep latency predictable.
  • Cmd+K embed in dashboard — quick find user by email / find KB article by title for ops teams.

Common use cases

"Find a customer fast" command palette for ops + support — same tenant, no sync, no second login.

Cross-module find (ticket + customer + KB hits for one keyword) without writing a join.

Avoid wiring a separate Algolia index for low-velocity in-app search where Postgres ILIKE is acceptable.

Start in minutes. Scale without switching tools.

The free tier covers most side projects. Every module is turn-key and every SDK is first-party.

Create free accountView pricing