Support · Support
Inbox + macros + SLAs, wired to your product data.
Shared inbox across email, in-app, and chat. Every ticket has the user's full timeline from Analytics and Profiles next to it.
Features
- Unified inbox: email, in-app chat, Slack Connect
- Macros, canned replies, saved views
- SLA policies and business hours
- Customer timeline (events, sessions, orders)
- Assignment rules and round-robin
Common use cases
Product-led support team
Paid-tier SLAs
Context-rich troubleshooting
Start in minutes. Scale without switching tools.
The free tier covers most side projects. Every module is turn-key and every SDK is first-party.