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2026-05-30 · Docs

In-App Messages — A/B variants / frequency caps / Deep Links auto-wrap claims retracted

  • Audit of `createInAppMessageSchema` + `in_app_messages` table surfaced 3 over-claims: (1) A/B variants tied to Experiments with statistical readout + winner auto-promote — no `variants` field in schema, single content per message. (2) Frequency caps + holdout groups — no cap or holdout columns. (3) Click-through via Deep Links auto-wrap — `ctaUrl` is plain URL, no Links module integration.
  • Real shape: 4 surface types (banner / modal / slideout / tooltip), trigger by event + audience + URL + delay, light/dark theme, schedule window, priority, impression tracking. SDK helpers for Web + RN ship.
  • Pendo comparison rewritten honest. New rows for walkthroughs, frequency caps, A/B test variants — all marked ❌ for Sendora. whyStay LEADS with these missing features so prospects who need them self-disqualify before signup.
  • Tagline updated. useCases trimmed from 3 over-claims to 3 honest jobs (audience-targeted modals, empty-state nudges, time-boxed announcements).