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2026-06-01 · SDK

Support unread count — SDK helpers across all 4 SDKs (Wave 73)

  • `support.getUnreadCount(widgetId)` on iOS / Android / RN. New `useUnreadTicketCount(widgetId)` hook on `@sendoracloud/sdk-react`. Web React hook auto-polls (60s while visible, paused on hidden, immediate re-fetch on return).
  • All four return 0 on no-auth / network / parse error — host's badge logic never crashes.
  • `@sendoracloud/sdk-react-native@1.5.0` + `@sendoracloud/sdk-react@0.3.0` LIVE on npm.