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Sendora for Edtech — K-12, higher ed, professional learning, tutoring

Replace Auth0 (with SSO + SCIM for districts) + Mixpanel + Intercom + Customer.io with one tenant.

Edtech faces SSO + SCIM enforcement for district / institutional contracts, strict student-data compliance (FERPA / COPPA + GDPR), multi-channel reminder cascades (assignment due / quiz available / progress reports for parents), and tiered support depending on free vs. school-paid plans. Sendora ships SSO + SCIM + audit log + Privacy module + bundled messaging + support all on one tenant with audience-routed SLA tiering for school admins vs. individual users.

Modules teams in Edtech actually use

AuthenticationCustomersAnalyticsEmailSMSPushAutomationSupportKnowledge BasePrivacy
Stack you'd otherwise buy
  • Auth0 (SSO + SCIM for districts)$240+
  • Mixpanel (engagement analytics)$300+
  • Intercom (parent + teacher support)$200+/seat
  • Customer.io (reminder cascades)$150+
  • OneSignal (mobile push)$99+
  • OneTrust (FERPA/COPPA/GDPR compliance)Enterprise quoted
Stack minimum$989+/mo

Example flows

1

Assignment due → multi-channel reminder

  1. 1.`assignment.created` event populates audience `student + assignment_due_24h`
  2. 2.Sendora Automation fires Push at 24h → in-app banner at 4h → SMS at 1h to parent (if minor + parent consent)
  3. 3.Deep link opens app + the assignment screen
  4. 4.Workflow flips to `assignment_overdue` audience if not submitted by deadline + triggers teacher dashboard alert
2

District SSO + SCIM provisioning + audit

  1. 1.School district configures SAML SSO via Sendora Authentication (one-click IdP metadata import)
  2. 2.SCIM auto-provisions students + teachers with `district_id` + `grade_level` traits
  3. 3.Audit log captures every signin + SCIM event for district compliance reviews
  4. 4.Roster deprovisioning cascades correctly — student leaves → DSAR-style cleanup
3

Tiered support routing by audience

  1. 1.Free-tier individual users → standard Support inbox queue
  2. 2.School-paid plans → audience `school_paid + tier=premium` routes to 1h SLA + dedicated agent group
  3. 3.AI chatbot deflects common questions (homework help, password reset) via KB grounding
  4. 4.CSAT scores flow back to Customer profile → trigger renewal workflow

Top tools Edtech teams switch from

Replace your Edtech stack. Not your weekend.

Free plan covers real product use, no credit card. Migration guides for every major vendor. Launch-partner program for hand-picked teams.